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FREE SHIPPING ON ORDERS $150

Returns & Exchanges

POLICY

NO CANCELLATIONS. NO REFUNDS. NO EXCEPTIONS!

 

RETURNS

Customers are responsible for RETURN/EXCHANGE shipping unless the order was filled in error or defective.

 

SHIPPING

Expedited shipping 1-3 business days for processing.

Heavily discounted items may be marked FINAL SALE in which case they are NOT eligible for exchange or store credit.

Items sent beyond 7 days are subject to a 30% RESTOCKING FEE.

 

EXCHANGES

Regularly priced Items are eligible for exchange at customer service's discretion. Exchanges; once complete are deemed FINAL SALE and will not be eligible for credit once completed and sent back to the customer.

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

 

SWIMWEAR & LINGERIE

May not be returned. NO EXCEPTION!

 

TOPS AND DRESSES

Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted .

 

RETURNS RECEIVED 

We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

 

Items sent for return that are NOT eligible for credit are subject to a restocking fee OF NO LESS THAN 30%

 

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service immediately by sending an email to: info@shopthefittingroom.com