Returns & Exchanges
NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. NO EXCEPTIONS!
Customers are responsible for RETURN/EXCHANGE shipping unless the order was filled in error or defective.
Items purchased from THE FITTING ROOM are eligible for store credit within 7 days delivery receipt.
Heavily discounted items may be marked FINAL SALE in which case they are NOT eligible for exchange or store credit.
Items sent beyond 7 days are subject to a 30% RESTOCKING FEE.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
SWIMWEAR & LINGERIE
May not be returned. NO EXCEPTION!
TOPS AND DRESSES
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted .
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
Items sent for return that are NOT eligible for credit are subject to a restocking fee OF NO LESS THAN 30%
If you receive an item that is damaged, please contact customer service immediately by sending an email to: firstname.lastname@example.org